Managing verbal and embodied conduct in telephone-mediated service encounters
Chapter in an edited book (author)

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All Author(s) ListDavid Matthew Edmonds, Ann Weatherall
All Editor(s) ListPilar Garcés- Conejos Blitvich, Lucia Fernandez-Amaya, Maria de la O Hernandez-Lopez
Book titleTechnology Mediated Service Encounters
Year2019
Month2
PublisherJohn Benjamins
Pages71 - 96
ISBN9789027202123
LanguagesEnglish-United Kingdom

Last updated on 2020-25-05 at 00:26