When A Beautiful Service Provider Makes Mistakes: The Moderating Role of Service Failure Type
Refereed conference paper presented and published in conference proceedings

Full Text

Other information
All Author(s) ListLisa C. Wan
Name of Conference11th European ACR (Association for Consumer Research) Conference
Start Date of Conference21/06/2018
End Date of Conference23/06/2018
Place of ConferenceGhent
Country/Region of ConferenceBelgium
LanguagesEnglish-United States

Last updated on 2018-29-11 at 16:34