When A Beautiful Service Provider Makes Mistakes: The Moderating Role of Service Failure Type
Refereed conference paper presented and published in conference proceedings


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Other information
All Author(s) ListLisa C. Wan
Name of Conference11th European ACR (Association for Consumer Research) Conference
Start Date of Conference21/06/2018
End Date of Conference23/06/2018
Place of ConferenceGhent
Country/Region of ConferenceBelgium
Year2018
LanguagesEnglish-United States

Last updated on 2018-29-11 at 16:34