Culture, Group Processes, and Trust
Chapter in an edited book (author)

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AbstractThis chapter reviews past literature to elucidate the relationship between culture, group processes and trust. Culture has a profound impact on trust, and the underpinning processes are often linked to the shared understanding of the relation between individual and group in a cultural context. The current chapter highlights the impact of culture has on the three separate trust processes – trust formation, dissolution and restoration. Specifically, three contributing factors -- trustor’s characteristics, trustee’s characteristics, and the institutional processes affect trust, but the relative importance of these factors differs across cultures. The chapter concludes by reviewing how cultural lay beliefs and cultural norms can lead to the relative preference for using one of the factors over others in different cultures.
All Author(s) ListKWAN Yan Yee Letty, HONG Ying Yi
All Editor(s) ListMasaki Yuki, Marilynn Brewer
Book titleCulture and Group Processes
PublisherOxford University Press
Place of PublicationNew York
Pages93 - 117
LanguagesEnglish-United Kingdom
KeywordsTrust, Cultural lay beliefs, Cultural norms, Group processes, Culture, Institutions

Last updated on 2021-08-01 at 01:32