Customer Satisfaction and Uncertainty on Firm’s Financial Performance
Other conference paper


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All Author(s) ListGAO Chongyan, JIA Jianmin, HAO Liaogang
Name of ConferenceThe INFORMS Marketing Science Conference
Country/Region of ConferenceCanada
Proceedings TitleThe INFORMS Marketing Science Conference
Year2008
Month6
Place of PublicationCanada
Pages12
LanguagesEnglish-United Kingdom
KeywordsCustomer Satisfaction; Uncertainty; Firm’s Financial Performance

Last updated on 2018-19-01 at 01:51