How do Chinese employees react to psychological contract violation?
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AbstractPsychological contract violation (PCV) is employee negative emotions aroused by employers not delivering their promises. Past studies have used Social Exchange Theory to explain the effects of PCV on employee responses specified in the EVLN (i.e., Exit, Voice, Loyalty and Neglect) model. The present study argues that Activation Theory may also be applied to explain employee responses to PCV for Chinese employees due to the specific role of emotions in Chinese culture. Both theories receive some supports in a Chinese employee sample (n = 439). Results and implications are discussed.
All Author(s) ListKelly Z. Peng, Chi-Sum Wong, Jiwen Lynda Song
Journal nameJournal of World Business
Volume Number51
Issue Number5
Pages815 - 825
LanguagesEnglish-United States
KeywordsChina, Foxconn, Psychological contract, EVLN model, Emotions

Last updated on 2021-16-09 at 00:54