Can learned hopelessness regulate anger? A multilevel affective process model of service employees’ reactions to customer mistreatment
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Other information
All Author(s) ListSUN Cong, JEONG Sophia
Name of Conference10th Asia Academy of Management Conference
Start Date of Conference19/06/2017
End Date of Conference21/06/2017
Place of ConferenceFukuoka
Country/Region of ConferenceJapan
LanguagesEnglish-United States

Last updated on 2018-22-01 at 09:20