Crisis communication in context: Cultural and political influences underpinning Chinese public relations practice
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AbstractThis study analyzes academic journal articles in order to depict the features of Chinese crisis communication in Mainland China, Hong Kong, and Taiwan. The findings revealed the following features of crisis communication in Chinese societies: collectivistic culture, nationalism, rationalism, face-giving/saving, striving for the "golden mean," the preference for passive communicative strategies, and the avoidance of extreme strategies. Nevertheless, the differences in political systems the ubiquitous intervention by authoritarian government on the Mainland, the mistrust of government in post-handover Hong Kong, and the relatively mature democratic polity in Taiwan all lead to unique crisis communication practices. (C) 2015 Elsevier Inc. All rights reserved.
All Author(s) ListHuang YHC, Wu F, Cheng Y
Journal namePublic Relations Review
Detailed description(SSCI)
Volume Number42
Issue Number1
Pages201 - 213
LanguagesEnglish-United Kingdom
KeywordsChina; Crisis communication; Culture; Hong Kong; Political system; Taiwan
Web of Science Subject CategoriesBusiness; Business & Economics; Communication

Last updated on 2021-28-09 at 00:11