Using Simulation to Examine the Effect of Physician Heterogeneity on the Operational Efficiency of an Overcrowded Hospital Emergency Department
Refereed conference paper presented and published in conference proceedings


引用次數
替代計量分析
.

其它資訊
摘要In this paper, we present a case study of modelling and analyzing the patient flow of a hospital emergency department in Hong Kong. The emergency department is facing the challenge of overcrowding and the patients there usually experience a long waiting time. Our project team was requested by a senior consultant of the emergency department to analyze the patient flow and provide a decision support tool to help improve their operations. We adopt a simulation approach to mimic their daily operations. With the simulation model, we conduct a computational study to examine the effect of physician heterogeneity on the emergency department performance. We found that physician heterogeneity has a great impact on the operational efficiency and thus should be considered when developing simulation models. Our computational results show that, with the same average of service rates among the physicians, variation in the rates can improve overcrowding situation. This suggests that emergency departments may consider having some efficient physicians to speed up the overall service rate in return for more time for patients who need extra medical care.
著者Kuo YH, Leung JMY, Graham CA
會議名稱31st EURO Mini Conference on Improving Healthcare - New Challenges, New Approaches
會議開始日30.03.2015
會議完結日01.04.2015
會議地點Coimbra
會議國家/地區葡萄牙
詳細描述doi:10.1088/1742-6596/616/1/012017.
出版年份2015
月份1
日期1
卷號616
出版社IOP PUBLISHING LTD
電子國際標準書號*****************
國際標準期刊號1742-6588
語言英式英語
Web of Science 學科類別Physics; Physics, Multidisciplinary

上次更新時間 2020-22-11 於 00:46