Listening and clinical communication: Differences between Chinese and Australian speech pathology students
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AbstractPerceptual evaluation of voice is the gold standard in the judgement of vocal dysfunction. Voice quality is the most difficult perceptual evaluation for a listener to make because of its multidimensional nature. Research has shown that listeners are more accurate at rating voices from the same background compared to those from a different background. Listeners from different language backgrounds also rate the same voice differently. Further there may be a discrepancy in ratings for listeners from tonal (eg, Cantonese) or non-tonal (eg, English) language background.
Speech pathology practice is mediated by interaction between a client, their carer and a clinician. Clinical communication skills are essential to develop effective therapeutic alliance and provide therapy addressing clients’ communication needs. Studies report that communication and assertiveness are challenges for CALD students working with clients of another culture. Clinical interaction depends on accurate real-time perception of both verbal and non-verbal communication.
This project aims to compare perceptual ratings of voice quality and clinical communication behaviours between two cohorts of speech pathology students in Australia and Hong Kong. Novice-level speech pathology students use Bridge2Practice to rate samples of 1) Australian English voices and Cantonese voices and 2) clinical interactions in Australian English and in Cantonese. We will discuss the challenges of conducting an international collaboration that has been impacted by Covid-19 restrictions.
Speech pathology practice is mediated by interaction between a client, their carer and a clinician. Clinical communication skills are essential to develop effective therapeutic alliance and provide therapy addressing clients’ communication needs. Studies report that communication and assertiveness are challenges for CALD students working with clients of another culture. Clinical interaction depends on accurate real-time perception of both verbal and non-verbal communication.
This project aims to compare perceptual ratings of voice quality and clinical communication behaviours between two cohorts of speech pathology students in Australia and Hong Kong. Novice-level speech pathology students use Bridge2Practice to rate samples of 1) Australian English voices and Cantonese voices and 2) clinical interactions in Australian English and in Cantonese. We will discuss the challenges of conducting an international collaboration that has been impacted by Covid-19 restrictions.
All Author(s) ListCate Madill, Tricia McCabe, Duy Duong Nguyen, Donna Thomas, Annie Chan, Thomas Law, Valerie Pereira
Name of ConferenceSpeech Pathology Discipline Research Symposium
Start Date of Conference13/07/2021
End Date of Conference13/07/2021
Place of ConferenceAustralia
Country/Region of ConferenceAustralia
Year2021
LanguagesEnglish-United Kingdom