The effect of team emotional intelligence on team process and effectiveness
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AbstractTeam emotional intelligence is expected to have a significant impact on intrateam conflict and team effectiveness. However, to date, there has been a dearth of empirical evidence of this link. Taking a comprehensive approach, our study contributes to the literature on intrateam conflict and team emotional intelligence. Data collected from 79 teams in South Korean companies reveal that team emotional intelligence is negatively related to team process (i.e., task conflict and relationship conflict) and positively related to team effectiveness (i.e., team performance, innovation, and cohesion). In addition, team emotional intelligence has a moderating effect on decoupling task conflict and relationship conflict. Our findings also indicate that team emotional intelligence decreases the negative effects of task conflict on team effectiveness, and of relationship conflict on team cohesion. We conclude this study with a discussion of limitations and implications for future research.
Acceptance Date24/07/2017
All Author(s) ListChangyu Lee, Chi-Sum Wong
Journal nameJournal of Management and Organization
Volume Number25
Issue Number6
Pages844 - 859
LanguagesEnglish-United States
Keywordsteam emotional intelligence, task conflict, relationship conflict, team effectiveness

Last updated on 2021-23-01 at 23:51