酒店及旅遊管理學院 - 香港中文大學學術研究文庫

酒店及旅遊管理學院 (HTMG)

國家/地區

香港

研究人員

1/3

研究成果

2/6

Signaling Service Quality via Website e-CRM Features: More Gains for Smaller and Lesser Known Hotels 2017)

The Effects of Service Charges Versus Service-Included Pricing on Deal Perception 2017)

The Influence of Incidental Affect and Mood-changing Price on Online Booking Intention 2017)

The Real Impact of Residential Property Stamp Duties 2017)

The Unintended Consequences of Public-sector-led Urban Renewal Projects 2017)

To Tolerate or Not To Tolerate? When Attractive Opposite-Sex Service Providers Make Mistakes 2017)

Typology of Gaming Tourists Based on the Perception of Destination Image 2017)

Using Regulatory Fit and Unfit to Adjust Front-line Service Providers’ Work Engagement When Facing Customer Feedbacks 2017)

Will Observers Blame A Service Failure That Happens To Others? The Role of Incidental Similarity 2017)

Building homeland heritage: multiple homes among the Chinese diaspora and the politics on heritage management in China 2016)

Comparison of Attitudes toward Hotel between Pre-Senior and Senior Group. 2016)

Consumer reactions to corporate social responsibility brands: the role of face concern 2016)

Measuring the performance of property management companies in high-rise flats 2016)

Shopping destinations and trust - Tourist attitudes: Scale development and validation 2016)

The Effect of Shopping Mall Agglomeration on Magnetism of Suburban Mall 2016)

The Influence of Incidental Similarity on Consumers’ Reactions to Observable Service Failures 2016)

The Influences of Incidental Emotions on Service Failure Reaction 2016)

Tight Budget Constraints and the Absence of Strategic Planning -- An Exploratory Analysis of FM Service Outsourcing 2016)

When Attractive Opposite-Sex Service Providers Make Mistakes: Who Will be More Dissatisfied? 2016)

Academic Misconduct: The Instructor's Responsibility 2015)

Bargaining Power of Landlord and Tenant in a Shopping Center: A Case from Hong Kong 2015)

Board interlocks and corporate performance among firms listed abroad 2015)

Consumer Reactions to Attractive Service Providers: Approach or Avoid 2015)

Consumer Reactions to Attractive Service Providers: Approach or Avoid? 2015)

Does an Individual's Regulatory Fit Affect Restaurant Selection? 2015)

Measuring Building Performance for Sustainable Built Heritage 2015)

Negative real interest rates and the bursting of Spain's housing bubble: the fourth confirmed case 2015)

Psychological Contagion: Changing Evaluations without Contact 2015)

RAPPORT AND ITS MANAGERIAL IMPLICATIONS IN FM SERVICE OUTSOURCING RELATIONSHIPS 2015)

Understanding Students’ Intentions to Join the Hospitality Industry: The Role of Emotional Intelligence, Service Orientation, and Industry Satisfaction 2015)

UNDERSTANDING THE INITIAL CAREER DECISIONS OF HOSPITALITY GRADUATES IN HONG KONG: QUANTITATIVE AND QUALITATIVE EVIDENCE 2015)

Validation of a Multidimensional HR Flexibility Measure 2015)

Causal Effect of Housing Price on Rent: Further Evidence from Hong Kong 2014)

Do High-Commitment Work Systems Affect Creativity? A Multilevel Combinational Approach to Employee Creativity 2014)

Modeling the joint dynamics of risk-neutral stock index and bond yield volatilities 2014)

Performance Consequences of Hiring exCEOs and the Moderating Roles of the Board and the TMT 2014)

Psychological Contagion and Visual Boundaries Changing Evaluations without Contact 2014)

The Role of Psychological Contagion Effect on Menu Items Evaluations a Psychological Study of Menu Design 2014)

Tourist views on green brands: The role of face concern 2014)

A Contingency Model of Executive Effect in Hospitality Companies: When Do CEOs’ Work Experience And External Ties Matter for Firm Performance? 2013)

Core Knowledge Employee Creativity and Firm Performance: The Moderating Role of Riskiness Orientation, Firm Size, and Realized Absorptive Capacity 2013)

Credit Risk Spillovers Among Financial Institutions Around the Global Credit Crisis: Firm-Level Evidence 2013)

Cross-Cultural Research on Consumer Responses to Service Failure: A Critical Review, Chapter 9 2013)

Cultures' Impact on Consumer Complaining Responses to Embarrassing Service Failure 2013)

Flexibility-Oriented HRM Systems, Absorptive Capacity, and Market Responsiveness and Firm Innovativeness 2013)

QDII2促投資立國利藏匯於民 2013)

Self-Discrepancy and Consumer Responses to Counterfeit Products, Chapter 10 2013)

Sham Shui Po: The Centre of Poverty in Hong Kong 2013)

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