M-health Adoption in Hong Kong: An Expectation-Confirmation Perspective Exploring the Roles of Technology Readiness, Motivations, and M-health Activities on Lifestyle Improvement
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AbstractThis purpose of this study is to investigate (a) the prevalence and patterns of e-health/m-health use behavior in Hong Kong, (b) the activities engaged in health-related information platforms/apps, and (c) the roles of technology readiness, the expectation-confirmation model, and the e-health/m-health activities in predicting lifestyle improvement. Data were collected from a telephone survey with a probability sample of 1,007 respondents aged 18 or above. Results show that 47.2% were regular users of e-health technologies, 23.2% were m-health users, and only 10.7% used wearables for health purposes. Among the six e-health/m-health activities identified, health tutorial and health information seeking were the most frequently used, followed by recording/monitoring and medical services. The least popular activities were reminder and sharing experience. As expected, the component variables in the expectation-confirmation model, in particular, confirmation and perceived usefulness were the two strongest predictors influencing lifestyle improvement. External factors, such as being older and innovative, use of e-health/m-health activities for recording/monitoring, health tutorial, medical services, and sharing experiences also had significant impact. Theoretical and practical implications are discussed.
Acceptance Date20/03/2017
All Author(s) ListLeung Louis, Chen Cheng
Name of ConferenceThe 14th ITS Asia-Pacific Conference: ITS Kyoto 2017 (ITS2017)
Start Date of Conference24/06/2017
End Date of Conference27/06/2017
Place of ConferenceKyoto
Country/Region of ConferenceJapan
LanguagesEnglish-United States
Keywordse-health/m-health, expectation-confirmation model, technology readiness, health-related activities, lifestyle improvement

Last updated on 2018-18-01 at 08:20