Mapping ICT use at home and telecommuting practices: A perspective from work/family border theory
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AbstractThis study draws on the work/family border theory to investigate the role of information communication technology (ICT) use at home in shaping the characteristics of work/family borders (i.e. flexibility and permeability) and consequently influencing individuals' perceived work-family conflict, technostress, and level of telecommuting. Data were collected from a probability sample of 509 information workers in Hong Kong who were not self-employed. The results showed that the more that people used ICT to do their work at home, the greater they perceived their work/family borders flexible and permeable. Interestingly, low flexibility and high permeability, rather than the use of ICT at home, had much stronger influences on increasing, in particular, family-to-work conflict. As expected, work-to-family conflict was significantly and positively associated with technostress. Results also showed that the telecommuters tended to be older, had lower family incomes, used ICT frequently at home, and had a permeable boundary that allowed work to penetrate their home domain. The theoretical and practical implications are discussed.
All Author(s) ListLeung L., Zhang R.
Detailed description34
Volume Number34
Issue Number1
PublisherElsevier BV
Place of PublicationNetherlands
Pages385 - 396
LanguagesEnglish-United Kingdom
KeywordsFlexibility, ICT use, Permeability, Technostress, Telecommuting adoption, Work-family conflict

Last updated on 2020-13-01 at 01:43