遭遇員工態度問題和不公平價格的顧客滿意度補救研究
Publication in policy or professional journal


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All Author(s) ListJIA Jianmin
Journal name管理世界
Year2009
Month5
Volume Number5
Place of Publication香港
Pages107 - 118
LanguagesChinese-Traditional
Keywords贏回管理; 員工態度; 不公平價格

Last updated on 2018-21-01 at 07:47